No physical shipment. MEDHAS is a software-as-a-service product. There is no product to post, no courier, no tracking number and no delivery charge. Everything is delivered electronically, to any device with a browser.
What you receive
A subscription gives your clinic a hosted MEDHAS workspace at your own address on medhas.co.in, with logins for each doctor and staff member you add, and access to every feature in the plan you chose. Nothing is downloaded or installed — you sign in through a web browser on a computer, tablet or phone.
When access starts
- Free trial. Immediately on registration. You can sign in and start entering patients within a minute, and the trial runs for 30 days.
- Paid subscription.Immediately on payment confirmation from the payment gateway — in practice within a few seconds. Your plan’s features unlock on the same login you already use.
- If a bank confirmation is delayed, activation follows as soon as the gateway confirms, normally within 24 hours. You are not charged twice for the delay.
- Additional doctors added to an existing subscription can sign in as soon as you create their login.
How it is delivered to you
On payment we send a confirmation email to the address registered on the account, with the plan, the amount charged, the billing cycle and a payment reference. Your workspace URL and sign-in details are in the same email. Please add [email protected] to your contacts so these do not land in spam.
How long access lasts
For the billing cycle you have paid for — one month or one year — and it renews automatically unless you cancel. Cancelling leaves access running to the end of the paid cycle. See the cancellation and refunds page.
Service area
MEDHAS is built for clinics in India and priced in Indian Rupees. Because delivery is over the internet, it works anywhere with a connection — but our support hours, billing and legal terms are Indian.
If access does not appear
If you have paid and cannot sign in, or your plan’s features have not unlocked:
- Sign out and back in — plan changes apply on a fresh session.
- Check the confirmation email, including your spam folder.
- Write to [email protected] or call +91 83093 41208 with your clinic name and the payment reference.
We respond within one business day. If we cannot give you the access you paid for, we refund the payment in full under the cancellation and refunds policy — that case is not limited by the money-back window.
Availability
The platform is intended to be available around the clock. Planned maintenance is announced in advance where possible and scheduled outside Indian clinic hours where we can. Availability terms are in our terms & conditions.