Support
- [email protected]
- Phone
- +91 83093 41208
- Hours
- Monday to Saturday, 10:00 – 18:00 IST
- Response time
- Within one business day for email; immediately by phone during hours
Use the same address for anything: a question before you subscribe, a billing or refund request, a data export, a bug, or a request to delete your account. If you are writing about a specific clinic, include the clinic name so we can find the workspace.
Registered office
- Company
- LiveSloka International Private Limited
- CIN
- U80902TG2021PTC156732
- Address
- Plot No 56, H.No 2-158, Kesava Reddy Nagar Colony, Meerpet, Hyderabad, Telangana 500097, India
MEDHAS is a product of LiveSloka International Private Limited. This is a registered office address for correspondence, not a walk-in support centre — please write or call before visiting.
Grievance officer
In accordance with the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000 and the rules made under it, the following officer handles complaints about your personal data and about the platform.
- Name
- K.C. Ram Kishore
- Designation
- Grievance Officer, LiveSloka International Private Limited
- [email protected]
- Address
- Plot No 56, H.No 2-158, Kesava Reddy Nagar Colony, Meerpet, Hyderabad, Telangana 500097, India
We acknowledge a grievance within 48 hours of receiving it and resolve it within 30 days. Please put “Grievance” in the subject line so it is routed correctly.
Billing and refunds
Questions about a charge, a cancellation or a refund go to the same email. The terms we work to are set out on the cancellation and refunds page, and current prices are on the pricing page.
Partnerships and integrations
For API access, data integrations or reseller enquiries, write to us at the address above with “Partnership” in the subject line. Technical documentation for the organisation data API is at medhas.co.in/developers.